Alexa recorded —and sent!!— voice clips of a family’s conversations to random contacts.
This creepy Amazon Alexa —you know, your all around home assistant? — related story is already tiptoeing into Black Mirror levels and we are all sorts of creeped out.
A family from Portland found out their Alexa device had recorded and was sending snippets of their daily conversations to contacts.
A friend of theirs from Seattle, Washington, upon receiving one of the record files immediately called them up and told them to unplug their Alexa, because it was probably being hacked.
The mother, Danielle, told The Shade Room that she set up the Alexa to their heating, lights, and the home security system; but after the phone call alarming them of what was going on, she immediately disconnected Alexa from their home systems.
“We unplugged all of them and he proceeded to tell us that he had received audio files of recordings from inside our house,” Danielle said.
“At first, my husband was, like, ‘no you didn’t!’ And he ( the caller) said ‘You sat there talking about hardwood floors.’ And we said, ‘oh gosh, you really did hear us.'”
We’re getting chills thinking about it.
Danielle went on to tell The Shade Room that she and her family feel that their privacy had been invaded.
“A total privacy invasion. Immediately I said, ‘I’m never plugging that device in again, because I can’t trust it,’” said Danielle.
They’ve also contacted Amazon, who weren’t able to tell her exactly why the ‘glitch’ happened.
“They said ‘our engineers went through your logs, and they saw exactly what you told us, they saw exactly what you said happened, and we’re sorry.’ He apologized like 15 times in a matter of 30 minutes and he said we really appreciate you bringing this to our attention, this is something we need to fix!” she said.